Accessibility-first web design
About 1 in 4 US adults lives with a disability (CDC). A website they can’t use turns customers away quietly — and inaccessible sites have exposed businesses — including small ones — to ADA demand letters and lawsuits. Every site I build is designed to WCAG 2.1 AA standards from the start. No overlay widgets, no bolted-on badge — built right, from the first line of code.
What “built to WCAG 2.1 AA” means
- WCAG 2.1 AA contrast, keyboard access, and focus states
- Screen-reader labels, landmarks, and logical headings
- Forms every visitor can complete
- Reduced-motion fallbacks for animation
- Privacy policy, cookie notice, and terms wired into the footer
- A user data-rights process, documented
Who’s most exposed
Restaurants & food businesses
Online menus and ordering are exactly what accessibility demand letters target — a menu a screen reader can’t read is the classic complaint.
Medical & dental offices
Patient forms, appointment booking, and insurance information often fall under added accessibility rules for healthcare providers (like Section 1557 of the ACA), on top of the ADA.
Retail & service businesses
Most businesses open to the public qualify as "public accommodations" under the ADA — and while courts differ on exactly how that applies to websites, many have ruled that it does.
Already have a website?
The accessibility fix package brings an existing site to WCAG 2.1 AA, adds the standard legal pages most sites need (privacy, cookies, terms), and ends with a plain-English report of what changed. $295, done in about a week. Not sure where you stand? The free audit includes an accessibility score.
This page is general information about web accessibility, not legal advice. For your business’s specific ADA obligations, talk to an attorney.